8210 Walnut Hill Ln, #314

Dallas, Texas 75231

214.432.1616

214.432.1617 (fax)

image of Coronavirus Disease 2019 (COVID-19)

Julye Nesbitt Carew, MD, PA & Michelle Chesnut, MD, PA

Pulmonary Medicine Specialists

​From Dr. Carew and Dr. Chesnut: 


We are committed to treating our patients in the safest way possible during the Coronavirus outbreak.  At this time, we are following the CDC's guidelines for caring for patients while maintaining a safe environment for all patients and our staff.  We are following specific protocols in the office and while performing Pulmonary Function Testing, and we are assessing acutely ill patients by Telehealth only.  To help provide a safe environment for all of our patients and staff, we are using enhanced cleaning protocols between every patient, using a HEPA filtration unit in the PFT lab, providing space to distance from other patients in the waiting room, and using personal protective equipment as recommended by the CDC.


Here is what to expect when you come to our office for your appointment:

  • You will be asked screening questions at the time of appointment confirmation
  • Based on the screening questions, if you are acutely ill or have possibly been exposed to COVID-19, you will be seen by your doctor via Telehealth only, so that you can receive care from your doctor without possibly exposing other patients
  • You will be asked screening questions again and have your temperature taken upon arrival to our office; if you have a fever over 99.6 or are acutely ill, your visit will be converted to a Telehealth visit from your car or home, and you will not be seen in the office
  • New patients should complete their new patient forms at home prior to the visit to reduce time in the waiting room
  • All patients will be required to wear a mask or face covering during their entire office visit except during the PFTs (pulmonary function tests)
  • To reduce the number of people in our office, we ask that no one accompany you to your visit unless you need special assistance
  • No children under 18 years old will be permitted in the office
  • You will be asked to sanitize your hands upon arrival in our office
  • Your insurance cards and driver's license will be scanned upon arrival (all patients)
  • You will continue to receive the doctor's printed notes at the conclusion of your visit

 

If your visit is conducted by Telehealth (acutely ill patients, patients possibly exposed to or ill with COVID-19 and some other limited situations to be determined by your physician), please note the following: 


We feel fortunate that Medicare and commercial insurance regulations have been changed in response to this crisis, and that we can now offer Telehealth visits, where medically appropriate, to keep our patients in their homes while still being able to receive care from your Pulmonologist.  While this type of visit does not allow your doctor to examine your lungs or do a breathing test, it may be the most appropriate option or safest option in some situations.  Your doctor will determine if an in-person office visit or Telehealth visit is right for your situation.  Medicare has currently approved Telehealth services for all patients, and most commercial insurance plans have also approved Telehealth services (however, normal co-pays, co-insurances and deductibles will still apply to some of these visits, and some plans may not cover this service at all).  We do not know how long Medicare or commercial plans will cover Telehealth.  If your doctor recommends a Telehealth visit instead of an in-person office visit, the visits will be scheduled like a normal appointment, and they will be conducted with live two-way audio and video via the HIPAA-compliant site www.doxy.me.  If you have a Telehealth appointment scheduled, please click here for more information:  Instructions for your Telehealth Visit.  These instructions may be printed.


Both of us are staying current on a daily basis with the evolving situation in our hospital, city, state and country.  During your visit, we can discuss your specific concerns about Coronavirus and how it affects your personal health situation.  If coronavirus testing is needed, we will help you get this testing done safely.  If you would like to learn more about coronavirus, we are also directing patients to the CDC's website for the most up to date and accurate information for patients.  Please click on the link below to go to the CDC's site:


Best regards,

Julye Nesbitt Carew, MD, PA

Michelle Chesnut, MD, PA